9777bet Privacy Policy

This privacy policy applies to the 9777bet website and its related services. When you create an account on 9777bet, use our services, or contact us, you are considered to have consented to the processing of information as described in this policy.

This policy applies only to 9777bet's own platform. If our services contain links to third-party websites, it is the user's responsibility to read those sites' separate privacy policies. For details about our overall terms of service, please read the Terms and Conditions page.

9777bet provides services only to individuals aged 21 or older. We do not intend to collect information from minors. If we become aware that information from a minor has been collected, that information will be deleted immediately.

9777bet collects from users only the information necessary to operate its services. This information falls into two categories:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address (within Bangladesh)
• National ID card or passport details (for identity verification)
• Financial transaction information — records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and pages visited (via cookies)
• Login time, session information, and activity logs
• Transaction history and betting records

We do not collect sensitive personal information — such as religious beliefs, political opinions, or health data — without your consent.

9777bet uses collected information only for the purposes listed below:

• Completing account registration and identity verification
• Processing deposits, withdrawals, and financial transactions
• Customer support — providing assistance via live chat and email
• Ensuring platform security and preventing fraud
• Meeting legal obligations and resolving disputes
• Improving service quality and resolving technical issues
• Sending relevant promotional information (only with your consent)
• Supporting the implementation of responsible gambling policies

We do not sell your information to third parties or share it with advertisers. To learn more about our responsible gaming commitments and policies, visit the Responsible Gaming page.

9777bet follows industry-standard security practices to protect users' information:

4.1 Technical Security Measures

• All data transfers are secured using SSL encryption
• Financial information is stored with an additional layer of encryption
• Regular security audits and system updates are performed
• Firewalls and intrusion detection systems are used to prevent unauthorized access

4.2 Data Retention Period

Information may be retained while your account is active and for a defined period after closure to meet legal requirements. Financial transaction records are kept for the period required under applicable regulations.

4.3 Response to a Data Breach

In the event of a data breach, we will notify affected users by email as quickly as possible and take the necessary steps to contain the incident.

The 9777bet website uses cookies to improve service quality and make the user experience smoother.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Disabling them may prevent the service from functioning properly.
• Functional Cookies: Used to remember your preferences, such as language settings or interface layout.
• Analytical Cookies: Used to understand how pages on the site are being used and where improvements are needed.

5.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect core functions such as logging in or making transactions.

9777bet may share user information with third parties in the limited circumstances described below:

6.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and related banking services to process deposits and withdrawals. These partners have their own privacy policies and are equally committed to protecting your information.

6.2 Technology Service Providers

Limited information may be shared with selected technology partners for server hosting, data analysis, and customer support. These partners are permitted to use the information only for the purposes specified in their contracts.

6.3 Legal Obligations

In cases involving court orders, legal investigations, or valid requests from government authorities, 9777bet may provide the required information in compliance with its legal obligations.

6.4 Business Transfers

In the event of a merger or acquisition, user information may form part of the transferred assets. We will notify users in advance in such situations.

Every user registered with 9777bet has the following rights regarding their personal information:

7.1 Right to Access

You may request details of the information we hold about you at any time. We are required to provide it within a set timeframe.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request a correction. This can be done directly through account settings or via customer support.

7.3 Right to Deletion

In certain cases you may request that your information be deleted. However, due to legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. This preference can be changed through account settings or via customer support.

7.5 Right to Close Your Account

You may request to close your account at any time. This will be handled in accordance with the applicable Terms and Conditions, which includes settling any pending transactions.

To exercise any of the above rights, contact our customer support team 24/7 via live chat or email.

9777bet strictly enforces the 21+ age limit. Required documents for age verification are requested at registration. If a minor creates an account using false information, that account will be closed as soon as it comes to our attention and all related information will be deleted.

Parents and guardians are encouraged to take necessary steps to prevent children and teenagers from accessing this platform. For more information on responsible gaming and age limits, see the Responsible Gaming Guidelines.

9777bet primarily serves users in Bangladesh. For technical reasons, some data may be processed on servers in other countries. In such cases, we ensure that the applicable data protection standards are consistent with those described in this policy.

For data transfers outside Bangladesh, we comply with applicable international data protection standards and ensure contractual safeguards are in place.

9777bet reserves the right to change or update this privacy policy at any time. For significant changes, registered users will be notified by email in advance and the new effective date will be stated on this page.

Continued use of the service after changes are made will be taken to mean that you accept the revised policy. If you have any questions, you may find answers on our FAQ page or contact customer support directly.